Do you ship overseas?
No, we don't ship overseas but only in Japan currently.
How long will it take to get my order?
It depends on where you are. Order process here will take 3-5 business days to arrive. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
We usually use the major carrier, Japan Post.（Free Shipping）
Can I return my product?
Only unused products are allowed to be returned and you need to return it within 7 days after the product arrives. If you need more details, please click here.
We accept bank transfer or Credit Cards payment (Visa/Master/Amex). In the case of the bank transfer, please make a payment within seven days after you've made an order. Otherwise your order will be canceled automatically. And your order will be shipped after we have confirmed your payment.
How do I cafe for my products?
Please follow the instruction of the care label on products. And we recommend you to put them in a net bag for the laundry.